BROWSER We recommend the use of Opera for the best experience with VideoFacilitator You may also try Chrome, Brave, Edge and other chromium based browsers.
BANDWIDTH Participants require a 4Mbps up and 4Mbps down for best performance.
MOBILE Mobile devices are supported via the VideoFacilitator iOS App and Android App.
MICROPHONE AND WEBCAM You must enable access to your microphone and webcam to your browser. There may also be operating system specific settings you may need to change.
NETWORK VideoFacilitator runs on the Jitsi as a Service (JaaS) platform and requires access to specific ports to work. At a minimum the following requirements must be met and may require your company's IT department to allow access to the following - Open TCP port 443 - Open UDP Port 10000-20000 - Whitelist the domain videofacilitator.com
If you cannot connect to our platform, try to disconnect from any corporate VPN or network you may be behind Some firewall/proxy rules only allow for SSL traffic over port 443. You will need to make sure that non-web traffic can also pass over this port.
